I recently did business with Susan of Mortgage Call, who was incredibly helpful throughout the mortgage application process and put in loads of extra work to make sure I understood the process as well as pitfalls and things to watch out for. She was available all hours (which I made clear was far beyond my expectation!) and appeared not only attentive but invested in my application. She was more helpful than my solicitors by a long stretch.
What was particularly telling was when we disagreed on a course of action which I had chosen she was very professional and respected my choice.
I'd not hesitate to recommend Susan to anyone applying for a mortgage, and with the same enthusiasm in which she was recommended to me.
I would just like to say a big thank you . You have been so friendly and helpful throughout the whole process. At all times you kept me well informed and you made me feel confident enough to ask any question. You were a brilliant advocate, who I knew was working in my best interest. I strongly believe it was your intervention that enabled the process to be completed so quickly and smoothly. Thank you again.
"As first time buyers, finding offers was incredibly tough. Mortgage Call went
out to individual lenders and created a bespoke offering tailored
to us. The communication was crystal clear and he was always
available. Impeccable service!"
"Professional and friendly, great service. Thank you for your help
with my mortgage during a very challenging year."
Mortgage Call are a professional mortgage broker, delivering industry-leading mortgages to our customers for over 25 years.