I recently did business with Susan of Mortgage Call, who was incredibly helpful throughout the mortgage application process and put in loads of extra work to make sure I understood the process as well as pitfalls and things to watch out for. She was available all hours (which I made clear was far beyond my expectation!) and appeared not only attentive but invested in my application. She was more helpful than my solicitors by a long stretch. What was particularly telling was when we disagreed on a course of action which I had chosen she was very professional and respected my choice. I'd not hesitate to recommend Susan to anyone applying for a mortgage, and with the same enthusiasm in which she was recommended to me.